Join Team TLBB
A Little More About The Position..
The Assistant Manager/Sales Associate position is critical to our everyday operations. It is a dynamic position that is a mix of Retail Sales (40% of the time) & managing all back of house and shop operations (60% of the time). Each shift consists of a mix of job responsibilities including:
Retail Sales:
- Greet & assist customers in a friendly & approachable manner during business hours
- Provide product knowledge & recommendations to meet customer needs
- Handle transactions & petty cash accurately & efficiently using our point-of-sale system
- Build strong customer relationships & foster a positive shopping experience.
- Maintain product knowledge & staying up-to-date on new items
- Assist in keeping the store clean and organized by sweeping, mopping, dusting, and other tasks as needed
- Maintain a clean & organized store environment.
- Interact with customers in-store & via email/phone regarding orders, items, inquiries etc, as needed
- Opening/Closing Shop duties as a keyholder
Back Of House:
- Manage all aspects of online orders: picking, packing & shipping orders to company standards
- Manage pickup orders: picking & making sure they're ready for pickup following company standards
- Manage inventory: doing frequent stock counts with accuracy following our processes, correcting errors as needed, making sure inventory in the back of house stays organized on shelves, moving totes/inventory regularly, keeping back of house tidy
- Ability to use our online system to input, update, track inventory, generate barcodes & print price tags
- Unload/unbox inventory deliveries
- Organize, price & back-stock all new items to company standards
- Maintain a clean shipping area: organize boxes & shipping supplies & clean shipping table on an ongoing basis
- Manage/Maintain shipping supplies with monthly supply checks
- Break down boxes, dispose of trash & taking frequent trips to the dumpster
- Restock items on the floor, as needed
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Qualifications:
- Strong interpersonal & communication with the ability to solve problems independently
- Excellent organizational skills, ability to multitask & handle multiple priorities at once
- Excellent attention to detail & accuracy is CRUCIAL
- Ability to be proactive, take initiative & use time efficiently to get tasks completed
- Team player with a "work with" attitude as there are frequent interactions with store owner, warehouse assistant, etc.
- Sound judgment & ability to engage with others both customers & colleagues
- Ability to accept criticism & use it to grow & improve
- Ability to take ownership of tasks & hold oneself accountable to get tasks completed
- Bonus: Social Media content creation and/or graphic design skills
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HOURS/SHIFTS:
Looking for availability 4 days a week. TU/TH/FRI/SAT with shifts being 9AM-4PM, some shifts are during business hours while others the shop is closed.
30 day probationary period to ensure it’s a good fit for both parties.
Why Work With Us?
We are your quintessential small family business and looking for someone not only with a positive, professional attitude but also a quick learner, ability to take pride in their work and ultimately treat the shop/business as their own. Unlike the big guys, we care about our team and have created a fun, fast paced and ever growing environment that values fun, family, hard work and mutual respect.
Sound like you'd be a good fit? We’d love for you apply!
Email your resume to:
hello@thelittleburlapbarn.com